Zestful in hotels, grocery stores, or other multi-vendor locations.Last Updated: June 11, 2019
In some cases you may be trying to use your Zestful card at a specific location inside of an airport, hotel, grocery store, or other multi-vendor marketplace, and get a decline (a common example would be a decline for a Starbucks that is inside of your hotel).
Unfortunately in some cases these locations are considered owned and operated by the business in which they are in, which means on our end we interpret them as such. So that Starbucks inside of your hotel would be processed as your hotel, which may or may not be within the Zestful catalog (even though Starbucks certainly is).
We are doing our best to fix this issue as we continue to partner with brands, however you may experience declines at these locations.